Canterbury Leisure Tours INFO, TERMS and CONDITIONS
Minimum Numbers
We require a minimum number of four (4) adult passengers for our
days tours to operate.
All half day tours require a minimum of two (2) adult passengers.
Group Discounts
Group discounts are available on all tours upon request.
Credit Cards
We welcome most credit cards - Visa, Bankcard, MasterCard, Diners
Card, American Express & JCB Card. Most foreign currencies and travellers
cheques may also be used as payment. For online bookings, authorisation to
charge against a credit card for all tour fees and/or
cancellation/administration fees which may arise is implied once credit card
details have been provided.
Children
Children's rates apply to those aged between 3-13 years inclusive.
Children 2 years and under are free of charge if not occupying a seat. On
all tours children are 50% of the adult fare unless where specifically
stated, where children are 70% or 90% of the adult fare. On the Kaikoura
Whale Watch, children under 3 years are not able to join the boat tours
however may travel free of charge on the light aircraft.
Cancellation Fees
Canterbury Leisure Tours reserves the right to charge a cancellation fee
and/or recover all disbursement incurred on all tours where less than 7 Days
notice of cancellation is given.
- Outside 7 Days no charge
- Within 7 days 50%
- Within 24 hours of scheduled departure 100%
In addition to the above cancellation fees Canterbury Leisure Tours Ltd
reserves the right to charge for any disbursements in respect of rail travel
included in any tour should the booking be cancelled within 21 days of the
date of travel.
Online bookings may be liable for a 10% administration fee at any time.
If no notice is given the full tour fee will be charged.
Kaikoura Whale Watch - Refund Policy
- Once the tour commences only the unused portion of the tour will be
refunded should the boats not sail or the plains not fly.
- If due to lack of whale sightings or weather conditions the boats
offers a partial refund, this refund will be passed onto our customers.
- If whale watch is undertaken by light aircraft and no whales are
seen, no refund applies.
Foreign Speaking
Japanese and other non-English language speaking guides required for groups
can be made available by prior arrangement.
Meals
The BBQ meals referred to in this brochure consist of a selection of
meats, including steak and sausages and a selection of salads with wine,
beer and soft drinks being served.
The meal included in the night tour to Willowbank (CLT07) and the Snow
and Kiwi Tour (CLT07B) is a three course a la carte menu. The restaurants we
use for lunch on the full day tours all offer a superior menu and fine local
cuisine.
Transport & Equipment
Modern luxury coaches and mini buses are used on all tours. All equipment
provided is modern and of the highest quality.
Disclaimer
Canterbury Leisure Tours and its employees, agents and officers, accept no
responsibility for any loss or damage whether personal or property,
accident, inconvenience or delay, personal injury or death which may occur
whilst on tour either as a result of any Act of God, changes in weather or
services, mechanical breakdowns, strikes or otherwise. While care is taken
in the selection of services Canterbury Leisure Tours make no representation
or guarantee as to the standard, class or fitness for purpose of any
services provided or places visited.